Privacy Policy

Effective date: November 13, 2025

Introduction

Welcome to chateaucarrionfamily.com (the “Site”). Your privacy matters to us. This Privacy Policy explains what personal information we collect, how we use it, your rights, and the choices you can make about your information when you visit the Site.

Contact Information

If you have questions or requests about this policy or about your personal information, please contact us at: conatct@chateaucarrionfamily.com. (Please update this email address on the Site if different.)

Information We Collect

We may collect the following categories of information when you use the Site:

  • Contact information: name, email address, phone number when you submit a form or sign up for newsletters.
  • Technical and usage data: IP address, browser and device information, pages visited, referring/exit pages, timestamps, and other analytics data.
  • Cookies and similar technologies: small files stored on your device to help the Site remember preferences, enable features, and measure usage.
  • User content: messages, comments, or other content you submit through forms or public areas of the Site.

How We Use Your Information

We use collected information for purposes including:

  • Providing, operating, and maintaining the Site;
  • Responding to inquiries and communicating with you;
  • Sending administrative information such as confirmations, updates, and security alerts;
  • Analyzing usage to improve the Site and user experience;
  • Marketing and promotional communications (with your consent where required);
  • Detecting, preventing, and addressing technical or security issues;
  • Complying with legal obligations and enforcing our terms and policies.

Legal Basis for Processing (If you are in the EEA)

If you are located in the European Economic Area (EEA), we process personal data where we have a lawful basis such as your consent, the performance of a contract, legitimate interests (for example, to improve the Site and protect its security), or compliance with legal obligations.

Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to recognize you and remember your preferences, to provide analytics, and to personalize content. You can set your browser to refuse cookies or to alert you when cookies are being sent. Some parts of the Site may not function properly if cookies are disabled.

Third-Party Services and Links

The Site may use third-party services (for example: analytics providers, hosting, payment processors, or embedded content). These third parties may collect or process information about you according to their own privacy policies. The Site may also contain links to third-party sites — we are not responsible for those sites’ content or privacy practices.

Analytics and Advertising

We may use analytics services to help us understand how the Site is used and to improve our content. These services may set cookies and collect data about your interactions. If we use advertising or remarketing tools, they may collect information about your visits to this Site and other sites to provide targeted ads. You can opt out of many advertising networks’ data collection via choices provided by those networks (for example, opt-out pages or browser controls).

Data Retention

We retain your personal data only as long as necessary to provide the services you request, to comply with legal obligations, resolve disputes, enforce our agreements, and for other legitimate business purposes. When data is no longer needed, we securely delete or anonymize it.

Data Security

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure — we cannot guarantee absolute security. If a data breach affects your personal information, we will follow applicable laws and notify you as required.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including:

  • The right to access the personal data we hold about you;
  • The right to correct inaccurate or incomplete data;
  • The right to request deletion or restriction of processing;
  • The right to object to processing or to withdraw consent where processing is based on consent;
  • The right to receive a copy of your data in a portable format.

To exercise these rights, please contact us at contact@chateaucarrionfamily.com. We may require verification of your identity before responding to certain requests. If you are a resident of a jurisdiction with a data protection authority (for example, an EU member state or certain U.S. states), you may also lodge a complaint with your local regulator.

California Residents — Additional Privacy Rights (CCPA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request disclosure of categories of personal information collected and sold or disclosed, the right to request deletion of personal information, and the right to opt-out of the sale of personal information. To make a CCPA request, contact us at contact@chateaucarrionfamily.com. We will respond within the time frames required by applicable law.

Children’s Privacy

The Site is not directed to children under 13. We do not knowingly collect personal information from children under the minimum age required by applicable law. If we learn we have collected such information, we will take steps to delete it. If you believe we may have collected information from a child, please contact us.

International Transfers

We may transfer and process your information in countries other than your country of residence. Where applicable, we rely on appropriate safeguards and legal mechanisms (such as standard contractual clauses) to protect personal data during international transfers.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” at the top of this policy. We encourage you to review this page periodically for the latest information on our privacy practices.

How to Opt Out or Unsubscribe

If you no longer wish to receive marketing emails from us, you may opt out by following the unsubscribe link in any marketing email or by contacting us at contact@chateaucarrionfamily.com. Even if you opt out of marketing, we may still send transactional or administrative messages relating to the services and the Site.

Jurisdiction and Enforcement

This policy is intended to describe how we handle personal information in general. It does not create any contractual or legal rights beyond those conferred by applicable law. Where required by law, this policy will be interpreted in light of applicable local rules and consumer protections.

Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, contact us at: contact@chateaucarrionfamily.com.

Last updated: November 13, 2025